Can I change the date or time of my reservation?

Yes. You can change the date or time of your reser­va­tion on line until 12:00 am mid­night pri­or trav­el. Mod­i­fy­ing reser­va­tions can be done online by click­ing edit my trip or by email­ing us. If you need to mod­i­fy a reser­va­tion with­in 12 hours of depar­ture time , then please call our office no lat­er than 3 hours pri­or trav­el at 1–877-826‑3874. If you are unable to reach a rep­re­sen­ta­tive by phone, please send an email to info@tripperbus.com. If your seat(s) in your new­ly select­ed sched­ule cost more than your cur­rent seat, you will need to pay the dif­fer­ence before com­plet­ing the resched­ul­ing process.

Note: when edit­ing, can­cel­ing or resched­ul­ing please mod­i­fy all sched­ules and all legs of your trip.

Can I upgrade my reservation from Tripper Bus to Tripper Elite?

You can request an upgrade to the elite Bus online or by con­tact­ing us via phone. The dif­fer­ence in price will be charge by cred­it card. Pri­or to the day of trav­el, if you change from Trip­per Elite to a Stan­dard Trip­per Bus, you will be issued a com­pa­ny cred­it for the dif­fer­ence.

Note: Chang­ing a tick­et from a high­er priced bus to a low­er priced bus on the day of trav­el will not result in a cred­it for the price dif­fer­ence

What happens if I miss my bus?

In the event you are unable to make your sched­ule on time we do offer the oppor­tu­ni­ty for you to stand-by for addi­tion­al day-of sched­ules depend­ing on avail­abil­i­ty. Please note these sched­ules will be sub­ject to any rate increase that dif­fers from your paid sched­ule and any dif­fer­ence in price will be col­lect­ed pri­or to depar­ture.

Do you offer refunds?

We do not offer refunds for trav­el. Should you need to can­cel or change your reser­va­tion you can sub­mit your request via the steps list­ed above.

Can I change my ticket and travel date and time online?

The online book­ing sys­tem allows the flex­i­bil­i­ty to change a tick­et to a dif­fer­ent sched­ule, can­cel a reser­va­tion and or track your trip his­to­ry. In order to con­firm seat­ing it is rec­om­mend­ed tick­ets be pur­chased in advance online.

Can I cancel my reservation and get a refund?

Tick­ets are non-refund­able and only good for trav­el on the sched­ule and date that you have pur­chased.

You may can­cel your reser­va­tion on line until 12:00 am mid­night pri­or trav­el. To can­cel a reser­va­tion can be done online by click­ing edit my trip or by email­ing us.

We do not issue refunds, how­ev­er funds will be cred­it­ed in your Trip­per Bus account and will be applied towards future trav­el.