If you choose to reserve by phone, you may do so by calling customer service at (718}834‑9214
You can request an upgrade to the elite Bus online or by contacting us via phone. The difference in price will be charge by credit card. Prior to the day of travel, if you change from Tripper Elite to a Standard Tripper Bus, you will be issued a company credit for the difference.
Note: Changing a ticket from a higher priced bus to a lower priced bus on the day of travel will not result in a credit for the price difference
In the event you are unable to make your schedule on time we do offer the opportunity for you to stand-by for additional day-of schedules depending on availability. Please note these schedules will be subject to any rate increase that differs from your paid schedule and any difference in price will be collected prior to departure.
We do not offer refunds for travel. Should you need to cancel or change your reservation you can submit your request via the steps listed above.
To guarantee a seat, an e‑mail address is mandatory for reservations. Once the reservation is confirmed, e‑tickets will be sent to the said address. Walk-ups are always welcomed, but seating is based on availability after reserved passengers have been boarded.
Yes. Reservations are always required regardless of the method of payment.
Yes. Payment is required in order to secure your reservation.
Yes. You can book a seat on our website for a passenger other then yourself and pay with your credit card.
This feature on our web site makes it faster and easier for travelers to reserve seats. You simply give us your information once. We assign it to your email address, and keep it on file, confidentially. The next time you want to reserve a trip, simply use your email address in the Fast Reserve Login quickly and easily. It’s a great time saver.
We allow walk-up customers to purchase a seat at the bus. Open seats will be made available only after all confirmed reserved passengers have completed the boarding process. Walk up tickets are sold on a first come first serve basis and are not eligible for the Tripper Bus Rewards Program